Kanak Graphics Pvt. Ltd.

A Photo Editing and Retouching Company

Frequently asked questions

Everything You really Need to Know about Our Services.

Everything You really Need to Know about Our Services!

Frequently Asked Questions

How can I apply for free trial work?

Just mail us your samples and instractions with "subject" free trial.

How can I send and receive my images?

We will provide you FTP account for upload and download images. You may also use any other mean whichever suit you for upload and download images.

Is my FTP account safe and secure?

Yes, You FTP account will be safe and secure. We create individual FTP account for our customers with unique user and password.

Will you use my images for commerical purposes?

No, We will never use your images in any situation. We just keep images for backup and reference purpuses on our secure hard drives.

What file type can I send you?

We accept all types of files.

What format will the complete files be?

We can provide any type of file format according to your requirement.

Do you process RAW images?

Yeah, We process all types of images including RAW images.

How can I receive a quotation?

To get quotation for your images, you just need to mail us few sample images with your requirement and we will give you quotation.

What is your turn arround time?

Turnaround time depends on size of job and complexity. We'll let you know aroundaround time once we get sample images and size of project.

How will you ensure quality of job?

We have three level quality control sysyem to ensure quality.

How do I pay you?

We accept payment through paypal.

Is there any money back policy?

As we never ask any payment untill you verify all images So there is no need for any money back policy.

What happens if I find problem with any completed image?

Our costomers rarely find any problem with final images. However, in the unfortunate event just drop us an email amd we will take that very seriously to redo as soon as possible. Obviously redo a job is absolutely free.

Is there any minimum order requirement?

No, there is no minimum order requirement. You may place order for any numbers of images and you'll get same great result.

How do I place an order?

You just need to mail as with your requirement and We'll direct you for further process.

I cannot find a FAQ that answers my question.

You can mail us your question and clear all doubts before placing order. We'll surelly reply you within 24 hours.